ypnp tRAINING SLIDES 2021We've provided below the YPNP training slides from spring 2021. It includes an overview of the program, describes the roles and expectations of navigators, and provides comprehensive resources for how to best serve our patients (how to use EPIC, VEYO, modifications due to COVID, etc.) Please reach out if you have any questions!
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PATIENT INTAKE FORMPATIENT NAVIGATOR HANDBOOK |
EPIC HELPDESK |
DOCUMENTING ENCOUNTERSALL encounters with your patient - both in person and via phone or email - need to be documented in Epic! Click below for our guide on documenting your encounters.
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pATIENT nAVIGATION do'S AND doNT'S |
REQUESTING IN-PERSON INTERPRETERS ON ePIC |